NFPA 1221:2019

Chapter 1 Administration 1.1 Scope. 1.2 Purpose. 1.3 Application. 1.4 Retroactivity. 1.5 Equivalency. Chapter 2 Referenced Publications 2.1 General. 2.2 NFPA Publications. 2.3 Other Publications. 2.4 References for Extracts in Mandatory Sections. Chapter 3 Definitions 3.1 General. 3.2 NFPA Official Definitions. 3.3 General Definitions. Chapter 4 Communications Centers 4.1 General. 4.2 Exposure Hazards. 4.3 Construction. 4.4 Climate Control. 4.5 Fire Protection. 4.6 Security. 4.7 Power. 4.8 Lighting. 4.9 Lightning. 4.10 Remote Communications Facilities. Chapter 5 Communication and Signal Wiring 5.1 Circuit Construction and Arrangement. 5.2 Circuit Conductors. Chapter 7 Operations 7.1 Management. 7.2 Telecommunicator Qualifications and Training. 7.3 Staffing. 7.4 Operating Procedures. 7.5 Time. 7.6 Recording. 7.7 Quality Assurance/Improvement. Chapter 8 Telephones 8.1 Telephone Receiving Equipment. 8.2 Directory Listing. 8.3 Equipment and Operations. 8.4 Universal Emergency Number 9-1-1 Service. 8.5 Published Emergency Number Alternative Routing. 8.6 Multiple Line Telephone Systems (MLTS). Chapter 9 Dispatching Systems 9.1 Fundamental Requirements of AlarmEvents Dispatching Systems. 9.2 Wired Dispatching Systems. 9.3 Radio Dispatching Systems. 9.4 Radio Alerting Systems. 9.5 Outside Audible Alerting Devices. 9.6 Two-Way RadioCommunicationsRadio Communications Enhancement Systems. Chapter 10 Computer-Aided Dispatching (CAD) Systems 10.1 General. 10.2 Secondary Dispatch Method. 10.3 Security. 10.4 AlarmEvent Data Exchange. 10.5 CAD Capabilities. 10.6 Performance. Chapter 13 ICT Security 13.1 DataInformation Communication Technology (ICT) Security Plan. 13.2 Testing Security. 13.3 Testing Records. 13.4 Cyber Security Measures. Chapter 14 Public Alerting Systems 14.1 General. 14.2 Security. 14.3 Permitted Uses. 14.4 Permitted Systems. 14.5 Public Alerting System Alerting Appliances (PASAAs). Annex A Explanatory Material Annex B Cyber Security Annex C Informational References