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I.S. EN 15140:2006

I.S. EN 15140:2006

Current

Current

The latest, up-to-date edition.

PUBLIC PASSENGER TRANSPORT - BASIC REQUIREMENTS AND RECOMMENDATIONS FOR SYSTEMS THAT MEASURE DELIVERED SERVICE QUALITY

Available format(s)

Hardcopy , PDF

Language(s)

English

Published date

01-01-2006

Publisher

National Standards Authority of Ireland

Preview

For Harmonized Standards, check the EU site to confirm that the Standard is cited in the Official Journal.

Only cited Standards give presumption of conformance to New Approach Directives/Regulations.

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Requirements
5 Recommendations
Annex A (informative) Examples

Presents basic requirements and recommendations for systems that measure delivered service quality of public passenger transport to be applied in the framework of EN 13816.

DocumentType
Standard
Pages
25
PublisherName
National Standards Authority of Ireland
Status
Current

Standards Relationship
EN 15140:2006 Identical

EN 13816:2002 Transportation - Logistics and services - Public passenger transport - Service quality definition, targeting and measurement

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Hardcopy - English
PDF - English
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