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EN 15140:2006

Current

Current

The latest, up-to-date edition.

Public passenger transport - Basic requirements and recommendations for systems that measure delivered service quality

Published date

04-26-2006

Foreword
Introduction
1 Scope
2 Normative references
3 Terms and definitions
4 Requirements
5 Recommendations
Annex A (informative) - Examples

This document provides basic requirements and recommendations for systems that measure delivered service quality of public passenger transport to be applied in the framework of EN 13816.The requirements and recommendations specified in this document apply both to third party measurements and measurements conducted by the service provider.

Committee
CEN/TC 320
DocumentType
Standard
PublisherName
Comite Europeen de Normalisation
Status
Current

Standards Relationship
SN EN 15140 : 2006 Identical
I.S. EN 15140:2006 Identical
NF EN 15140 : 2006 Identical
NS EN 15140 : 1ED 2006 Identical
UNI EN 15140 : 2006 Identical
NEN EN 15140 : 2006 Identical
DIN EN 15140 E : 2006 Identical
BS EN 15140:2006 Identical
NBN EN 15140 : 2006 Identical
PN EN 15140 : 2006 Identical
UNE-EN 15140:2006 Identical
DIN EN 15140:2006-07 Identical

EN 13816:2002 Transportation - Logistics and services - Public passenger transport - Service quality definition, targeting and measurement

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