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AS/NZS ISO 9000:2000

AS/NZS ISO 9000:2000

Superseded

Superseded

A superseded Standard is one, which is fully replaced by another Standard, which is a new edition of the same Standard.

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Quality management systems - Fundamentals and vocabulary

Available format(s)

Hardcopy , PDF 1 User , PDF 3 Users , PDF 5 Users , PDF 9 Users

Superseded date

06-24-2021

Language(s)

English

Published date

12-15-2000

Publisher

Standards Australia

Preview

1 - AS/NZS ISO 9000:2000 QUALITY MANAGEMENT SYSTEMS - FUNDAMENTALS AND VOCABULARY
4 - PREFACE
5 - Contents
6 - Foreword
7 - Introduction
9 - 1 Scope
9 - 2 Fundamentals of quality management systems
9 - 2.1 Rationale for quality management systems
9 - 2.2 Requirements for quality management systems and requirements for products
10 - 2.3 Quality management systems approach
10 - 2.4 The process approach
10 - 2.5 Quality policy and quality objectives
11 - 2.6 Role of top management within the quality management system
12 - 2.7 Documentation
12 - 2.7.1 Value of documentation
12 - 2.7.2 Types of document used in quality management systems
12 - 2.8 Evaluating quality management systems
12 - 2.8.1 Evaluating processes within the quality management system
13 - 2.8.2 Auditing the quality management system
13 - 2.8.3 Reviewing the quality management system
13 - 2.8.4 Self-assessment
13 - 2.9 Continual improvement
14 - 2.10 Role of statistical techniques
14 - 2.11 Quality management systems and other management system focuses
14 - 2.12 Relationship between quality management systems and excellence models
15 - 3 Terms and definitions
15 - 3.1 Terms relating to quality
15 - 3.1.1 quality
15 - 3.1.2 requirement
15 - 3.1.3 grade
15 - 3.1.4 customer satisfaction
16 - 3.1.5 capability
16 - 3.2 Terms relating to management
16 - 3.2.1 system
16 - 3.2.2 management system
16 - 3.2.3 quality management system
16 - 3.2.4 quality policy
16 - 3.2.5 quality objective
16 - 3.2.6 management
16 - 3.2.7 top management
16 - 3.2.8 quality management
17 - 3.2.9 quality planning
17 - 3.2.10 quality control
17 - 3.2.11 quality assurance
17 - 3.2.12 quality improvement
17 - 3.2.13 continual improvement
17 - 3.2.14 effectiveness
17 - 3.2.15 efficiency
17 - 3.3 Terms relating to organization
17 - 3.3.1 organization
17 - 3.3.2 organizational structure
18 - 3.3.3 infrastructure
18 - 3.3.4 work environment
18 - 3.3.5 customer
18 - 3.3.6 supplier
18 - 3.3.7 interested party
18 - 3.4 Terms relating to process and product
18 - 3.4.1 process
18 - 3.4.2 product
19 - 3.4.3 project
19 - 3.4.4 design and development
19 - 3.4.5 procedure
20 - 3.5 Terms relating to characteristics
20 - 3.5.1 characteristic
20 - 3.5.2 quality characteristic
20 - 3.5.3 dependability
20 - 3.5.4 traceability
20 - 3.6 Terms relating to conformity
20 - 3.6.1 conformity
21 - 3.6.2 nonconformity
21 - 3.6.3 defect
21 - 3.6.4 preventive action
21 - 3.6.5 corrective action
21 - 3.6.6 correction
21 - 3.6.7 rework
21 - 3.6.8 regrade
21 - 3.6.9 repair
22 - 3.6.10 scrap
22 - 3.6.11 concession
22 - 3.6.12 deviation permit
22 - 3.6.13 release
22 - 3.7 Terms relating to documentation
22 - 3.7.1 information
22 - 3.7.2 document
22 - 3.7.3 specification
22 - 3.7.4 quality manual
23 - 3.7.5 quality plan
23 - 3.7.6 record
23 - 3.8 Terms relating to examination
23 - 3.8.1 objective evidence
23 - 3.8.2 inspection
23 - 3.8.3 test
23 - 3.8.4 verification
23 - 3.8.5 validation
24 - 3.8.6 qualification process
24 - 3.8.7 review
24 - 3.9 Terms relating to audit
24 - 3.9.1 audit
24 - 3.9.2 audit programme
24 - 3.9.3 audit criteria
24 - 3.9.4 audit evidence
25 - 3.9.5 audit findings
25 - 3.9.6 audit conclusion
25 - 3.9.7 audit client
25 - 3.9.8 auditee
25 - 3.9.9 auditor
25 - 3.9.10 audit team
25 - 3.9.11 technical expert
25 - 3.9.12 competence
25 - 3.10 Terms related to quality assurance for measurement processes
25 - 3.10.1 measurement control system
25 - 3.10.2 measurement process
26 - 3.10.3 metrological confirmation
26 - 3.10.4 measuring equipment
26 - 3.10.5 metrological characteristic
26 - 3.10.6 metrological function
27 - Annex A - Methodology used in the development of the vocabulary
27 - A.1 Introduction
27 - A.2 Content of a vocabulary entry and the substitution rule
27 - A.3 Concept relationships and their graphical representation
27 - A.3.1 General
27 - A.3.2 Generic relation
28 - A.3.3 Partitive relation
28 - A.3.4 Associative relation
29 - A.4 Concept diagrams
36 - Bibliography
37 - Alphabetical index

Provides guidance on the fundamentals of quality management systems as described in the ISO 9000 series of Standards, and a vocabulary of terms used in quality management. This Standard is identical with and has been reproduced from ISO 9000:2000.

CommentClosesDate
11-15-2001
Committee
SM-001
DocumentType
Standard
ISBN
0 7337 3704 8
Pages
29
PublisherName
Standards Australia
Status
Superseded
SupersededBy
Supersedes
UnderRevision

This International Standard describes fundamentals of quality management systems, which form the subject of the ISO 9000 family, and defines related terms.This International Standard is applicable to the following:a) organizations seeking advantage through the implementation of a quality management system;b) organizations seeking confidence from their suppliers that their product requirements will be satisfied;c) users of the products;d) those concerned with a mutual understanding of the terminology used in quality management (e.g. suppliers,customers, regulators);e) those internal or external to the organization who assess the quality management system or audit it for conformity with the requirements of ISO 9001 (e.g. auditors, regulators, certification/registration bodies);f) those internal or external to the organization who give advice or training on the quality management system appropriate to that organization;g) developers of related standards.

Standards Relationship
ISO 9000:2000 Identical

First published in Australia as part of AS 1057-1971.Second edition 1982.Third edition 1985.AS 3900/ISO 9000 first published in Australia 1987.First published in New Zealand as part of NZS 5604:1987.NZS 5600.1 first published 1987.AS 3900-1987/ISO 9000:1987 and NZS 5600.1:1987 redesignated in 1990 as Joint Standard AS 3900-1987/NZS 9000:1990/ISO 9000:1987.Redesignated in 1992 as Joint Standard A 3900.1-1987/NZS 9000:1990/ISO 9000:1987.Jointly revised and redesignated AS/NZS ISO 9000.1:1994.AS 1057-1985 and NZS 5604:1987 jointly revised, amalgamated and redesignated in part as AS/NZS ISO 8402:1994.AS/NZS ISO 8402:1994 and AS/NZS ISO 9000.1:1994 revised, amalgamated and redesignated AS/NZS ISO 9000(Int):2000.Jointly revised and designated AS/NZS ISO 9000:2000. First published in Australia as part of AS 1057-1971. Second edition 1982. Third edition 1985. AS 3900/ISO 9000 first published in Australia 1987. First published in New Zealand as part of NZS 5604:1987. NZS 5600.1 first published 1987. AS 3900-1987/ISO 9000:1987 and NZS 5600.1:1987 redesignated in 1990 as Joint Standard AS 3900-1987/NZS 9000:1990/ISO 9000:1987. Redesignated in 1992 as Joint Standard A 3900.1-1987/NZS 9000:1990/ISO 9000:1987. Jointly revised and redesignated AS/NZS ISO 9000.1:1994. AS 1057-1985 and NZS 5604:1987 jointly revised, amalgamated and redesignated in part as AS/NZS ISO 8402:1994. AS/NZS ISO 8402:1994 and AS/NZS ISO 9000.1:1994 revised, amalgamated and redesignated AS/NZS ISO 9000(Int):2000. Jointly revised and designated AS/NZS ISO 9000:2000.

AS/NZS 1905.1:1997 Components for the protection of openings in fire-resistant walls Fire-resistant doorsets
AS 2740-2001 Wedge-type sockets
AS 3840.1-1998 Pressure regulators for use with medical gases Pressure regulators and pressure regulators with flow-metering devices (Reconfirmed 2016)
AS/NZS 4380:2001 Motor vehicles - Cargo restraint systems - Transport webbing and components
AS 4363(INT)-1996 Soldering electrical and electronic assemblies
AS/NZS 3760:1996 In-service safety inspection and testing of electrical equipment
AS/NZS 1328.2:1998 Glued laminated structural timber Guidelines for AS/NZS 1328: Pt 1 for the selection, production and installation of glued laminated structural timber
AS 2319-2001 Rigging screws and turnbuckles
AS 4647-2005 Domestic diaphragm gas meters
AS/NZS ISO/IEC 15504.1:2005 Information technology - Process assessment Concepts and vocabulary
AS ISO 10002-2006 Customer satisfaction - Guidelines for complaints handling in organizations (ISO 10002:2004, MOD)
AS/NZS ISO 9001:2000 Quality management systems - Requirements
AS 4539.2.1-2000 Information technology - Public Key Authentication Framework (PKAF) Assurance framework - Certification Authorities
AS 4465-2006 Construction of premises and hygienic production of poultry meat for human consumption
AS/NZS ISO 9004:2000 Quality management systems - Guidelines for performance improvements
AS/NZS 4345:2001 Motor vehicles - Cargo restraint systems - Transport fibre rope
AS/NZS 3584.3:2005 Diesel engine systems for underground coal mines - Maintenance
AS/NZS 2022:2003 Anhydrous ammonia - Storage and handling (Reconfirmed 2023)
MP 87(Int):2001 Australian/New Zealand Certification Scheme for explosion-protected electrical equipment (ANZEx Scheme) - Basic rules and procedures
AS/NZS 3788:1996 Pressure equipment - In-service inspection
AS 4049.2-2005 Paints and related materials - Pavement marking materials Thermoplastic pavement marking materials - For use with surface applied glass beads
AS/NZS 4360:2004 Risk management
AS 5200.000-2005 Technical specification for plumbing and drainage products Procedures for certification of plumbing and drainage products
AS 1154.1-2004 Insulator and conductor fittings for overhead power lines - Performance, material, general requirements and dimensions
AS/NZS 4344:2001 Motor vehicles - Cargo restraint systems - Transport chain and components
HB 203:2006 Environmental risk management - Principles and process
AS ISO 10019-2005 Guidelines for the selection of quality management system consultants and use of their services
HB 207.5-2005 Environmental management - Integrating environmental aspects into design and development of electrotechnical products
AS 1394-2001 Round steel wire for ropes
MP 87:2004 Australian/New Zealand Certification Scheme for explosion-protected electrical equipment (ANZEx Scheme) - Basic rules and procedures
AS 2321-2001 Short-link chain for lifting purposes
AS/NZS 3584.2:2003 Diesel engine systems for underground coal mines - Explosion protected
AS 4049.1-2005 Paints and related materials - Pavement marking materials Solvent-borne paint - For use with surface applied glass beads (Reconfirmed 2016)
AS/NZS 4396(INT):1996 Connectors - Insulation piercing - For 0.6/1 kV aerial bundled cables
AS 61850.2-2005 Communication networks and systems in substations - Glossary
AS 1397-2001 Steel sheet and strip - Hot-dipped zinc-coated or aluminium/zinc-coated

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