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NEN NPR CEN/TR 14709 : 2006
Current
The latest, up-to-date edition.
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POSTAL SERVICES - QUALITY OF SERVICE - GUIDE FOR THE IMPLEMENTATION OF EN 13850
12-01-2013
Gives an overview of the processes required and factors to consider when measuring quality of service. It also provides guidance on alternative approaches allowed in the EN 13850 including how to select and calculate alternative or additional discriminant factors and methods for weighting of strata.
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